Welcome

New Patient Information

Everything you need before your first telehealth visit — from intake forms to what to expect with your PMHNP.

Who we see

  • Teens and adults (ages 12+) in NY, CA, FL via telehealth only.
  • Care provided by Astrude Charles, PMHNP-BC.
  • Patients seeking psychiatric evaluation, medication management, and ongoing telehealth follow-up.

Getting started

  • Submit a confidential inquiry, call our office, or use the online booking widget on our contact page.
  • We confirm licensure, discuss your concerns, and explain next steps.
  • Complete secure intake forms before your first visit.
  • Attend your initial telehealth evaluation via HIPAA-compliant video.

What to have ready

  • Photo ID and insurance card (if using insurance).
  • List of current medications and supplements.
  • Prior psychiatric history and any relevant medical records you wish to share.
  • A private, quiet space with reliable internet for telehealth visits.

What this practice is not

  • Not an emergency or crisis service — call 911 or 988 in crisis.
  • Not in-person office visits — all care is telehealth.
  • Not a substitute for therapy-only practices when psychotherapy without medication is your primary need (we coordinate with therapists when appropriate).

Ready to take the next step?

Request a confidential consultation with Astrude Charles, PMHNP-BC.

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